Live Chat Agent

Remote, USA Full-time Posted 2025-05-14

As a Live Chat Agent, you will be responsible for providing prompt and efficient customer support through our live chat platform. This role requires excellent communication skills, strong problem solving abilities, and the ability to multitask in a fast-paced environment.

    Responsibilities...
  • Maintain a high level of customer satisfaction through outstanding service.
  • Meet or exceed set performance metrics such as response time and customer satisfaction
  • Update and maintain customer information and interactions in our CRM system
  • Collaborate with team members to share knowledge and improve overall customer experience
  • Resolve customer issues or complaints in a professional and timely manners.
    Requirements;
  • Strong problem solving skills and ability to think critically
  • Availability to work flexible schedules including evenings and weekends
  • Knowledge of customer service principles and practices
  • Ability to work in a fast paced environment and adapt to changing priorities
  • Excellent written and verbal communications skills
    Benefit;
  • Work from home
  • Pension Plan
  • Private Health Insurance
  • Training & Development
  • Performance Bonus

Similar Remote Jobs

Live Chat Agent

Posted on: 11-08-2024 00:00

Chat Support Agent

Posted on: 11-08-2024 00:00

Call Center Agent

Posted on: 11-08-2024 00:00

Customer Chat Specialist

Posted on: 11-08-2024 00:00

Freelance Virtual Assistant

Posted on: 11-08-2024 00:00

Data Entry Assistant

Posted on: 11-08-2024 00:00

Remote Data Entry-Clerk

Posted on: 11-08-2024 00:00

Remote no experience

Posted on: 11-08-2024 00:00

YouTube Partnerships Manager

Posted on: 11-08-2024 00:00

Field Service Technician

Posted on: 11-08-2024 00:00

Work From Home Office Personal Assistant

Posted on: 29-10-2024 05:42

Input device system design engineer

Posted on: 02-10-2024 00:00

Outbound Call Center Rep (Remote)

Posted on: 27-02-2025 00:00

Staffing Consultant - Remote - 5316

Posted on: 16-11-2024 00:00

Virtual Hotel Reservationist (WFH)

Posted on: 27-02-2025 00:00

Tele Chat / Phone Chat Support

Posted on: 27-02-2025 00:00