Security Analyst I

PointClickCare is a leading health tech company focused on helping providers deliver exceptional care. The Security Analyst will plan and implement security measures to protect the company's networks and systems, contributing to the enhancement of security operations and cyber defense through automation and AI solutions. Responsibilities Primary point of contact to facilitate with the daily monitoring, assessing and reporting of security incidents from the SIEM platform. Manage processes relating to the installation, maintenance and operation of security infrastructure including SIEM, anti-virus, DLP, PAM, IAM, etc Proven experience with security software, such as: SIEM, Vulnerability Scanning, Advance Endpoint Protection (Anti-virus/Anti-Malware), Privilege Access Management, Data Loss Perform ad hoc threat risk assessment (TRA) on infrastructure and systems as well as cloud-based solutions and facilitate remediation tasks with other operational teams. Work independently, and with the team, to determine new methods of automating existing workflows (e.g., through the use of AI tools, automation frameworks, and workflow management solutions) Working technical knowledge of IT technical environments with a strong understanding of IP, TCP/IP, network administration protocols, Access Control methods, WAFs, Firewalls, and virtualized access control solutions (e.g., Network Security Groups) Understanding/working knowledge of Windows, Active Directory, Group Policy, DNS, and Apple operating systems Assist with ongoing Vulnerability Management program to perform routine vulnerability scans and working closely with SaaS Operations and Corporate Technology teams to coordinate remediation of identified findings Assist with the evaluation of security tools and processes in conjunction with Director, Security Operations. Recommend improvements to security tools, configurations, processes and policies. Report monthly security KPIs, change requests, incidents and threats/events Provide advice and apply your experience to help tune alerting to reduce false positives Actively assist with Security Incident Response process and support security investigations by documenting findings and root causes as and when needed, research and assess new threats and security alerts and determining relevance to company environments and staff Work closely with key business groups across the organization to develop and maintain a proactive company-wide security presence Act as a technical lead in security related projects/initiatives such as new security solutions to improve the overall security posture of PointClickCare Assist with periodic security audits on current PointClickCare infrastructure, and work with appropriate team(s), such as Security, Corporate Technology, SaaS Operations and other departments to remediate any vulnerabilities found. Participate in security investigations and compliance reviews, as requested by the GRC team Ability to work independently, engage leadership as needed, and be proactive in advancing company security posture. Complete other duties as assigned Extensive working knowledge of information security and vulnerabilities/threats, security best practices, tools, and techniques, including encryption Experience working with Python and PowerShell Experience in managing/administering Linux OS variants, PowerShell, bash/shell scripting, python Skills Proven experience with security software, such as: SIEM, Vulnerability Scanning, Advance Endpoint Protection (Anti-virus/Anti-Malware), Privilege Access Management, Data Loss Working technical knowledge of IT technical environments with a strong understanding of IP, TCP/IP, network administration protocols, Access Control methods, WAFs, Firewalls, and virtualized access control solutions (e.g., Network Security Groups) Understanding/working knowledge of Windows, Active Directory, Group Policy, DNS, and Apple operating systems Extensive working knowledge of information security and vulnerabilities/threats, security best practices, tools, and techniques, including encryption Experience working with Python and PowerShell Experience in managing/administering Linux OS variants, PowerShell, bash/shell scripting, python Benefits Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more! Company Overview PointClickCare develops web-based products and services to help long-term care providers manage the complete lifecycle of resident care. It was founded in 1995, and is headquartered in Mississauga, Ontario, CAN, with a workforce of 1001-5000 employees. Its website is