Work from Home Customer Service Representative

Industry: Insurance Company

Why consider this job opportunity...

• Competitive pay and bonus opportunities
• Job benefits, including Monday to Friday schedules with no weekend phone schedules
• Opportunity for career advancement within the company
• Focus on providing exceptional customer service and high customer satisfaction
• Support for important department and company initiatives

What to Expect (Job Responsibilities):

• Assist with daily call volume, with a focus on service level
• Provide accurate resolutions to customer inquiries in a professional and courteous manner
• Ensure customer needs are met through various communication channels
• Meet Quality Assurance Requirements and other key performance metrics
• Perform any other assigned duties

What is Required (Qualifications):

• Strong communication and problem-solving skills
• Ability to handle inquiries and issues promptly and professionally
• Adherence to defined operational standards
• Previous customer service experience (number of years not specified)

How to Stand Out (Preferred Qualifications):

• Experience in the insurance industry
• Knowledge of multiple systems for customer service
• Bilingual proficiency in English and another language
• Familiarity with company initiatives and processes
• Excellent time management and organizational skills

#CustomerService #Insurance #CustomerSatisfaction #CommunicationSkills #ProblemSolving

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Talentify isn't the EOR for this position. Instead, our role in this specific opportunity is to link outstanding candidates with a top-tier employer

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