Work-at-Home Customer Service Representative Job Openings (Full-Time)

Employer Industry: Business Process Outsourcing

Why Consider This Job Opportunity...
? Competitive base pay with regular reviews and raises based on tenure and performance
? Opportunity for paid time off, paid holidays, and paid training
? Incentives including monetary rewards and prizes such as computers, tablets, and trips
? Medical, dental, and vision coverage options available after 30 days of employment
? Advancement opportunities in a fun and engaging work environment
? Remote work flexibility with equipment provided by the employer

What To Expect (Job Responsibilities)
? Handle inbound customer inquiries and troubleshoot basic technical issues
? Listen to customers, understand their needs, and resolve customer issues
? Utilize systems and technology for account management tasks
? Recognize sales opportunities and apply sales skills to upgrade services
? Ensure first call resolution through effective problem-solving and call handling

What Is Required (Qualifications)
? Must be 18 years of age or older
? High school diploma or equivalent
? Excellent organizational, written, and oral communication skills
? Ability to type swiftly and accurately (20+ words a minute)
? Basic knowledge of Microsoft Office Suite and Windows operating system

How To Stand Out (Preferred Qualifications)
? Experience in customer service or technical support roles
? Strong problem-solving and conflict resolution skills
? Ability to thrive in a fast-paced environment with change and ambiguity
? Previous experience working in a remote setting

#BusinessProcessOutsourcing #CustomerService #RemoteWork #CareerGrowth #CompetitiveBenefits

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