Web Chat Representative
Job Description:
CarMax is seeking a part-time Web Chat Representative to join our team in Charlotte, North Carolina. As an Entry Level position, no prior experience is required, but candidates should possess a resilient and reliable personality, as well as strong teamwork and research skills...
- Responsibilities:
- Respond to customer inquiries via web chat in a timely and professional manner
- Provide accurate information about CarMax products and services
- Assist customers with online purchases, scheduling appointments, and resolving issues
- Collaborate with other team members to ensure a seamless customer experience
- Conduct research to answer customer questions and provide solutions
- Meet or exceed performance goals for response time, customer satisfaction, and sales conversion
- Requirements:
- 1 year of experience in a customer service or sales role preferred
- Excellent written communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Proficiency in using web chat platforms and CRM systems
- High school diploma or equivalent
- Benefits:
- Medical coverage
- Profit sharing
- Travel opportunities
Working Environment:
At CarMax, we thrive in a culture that embraces change and responds resiliently to challenges. Our team is dedicated to providing exceptional customer service and creating a positive work environment for all employees.
Deadline to Apply:
September 2, 2024
Equal Opportunity Statement:
CarMax is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
Original job Web Chat Representative posted on GrabJobs ?. To flag any issues with this job please use the Report Job button on GrabJobs
Similar Remote Jobs
Web Chat Representative
Posted on: 20-08-2024 00:00
DELIVERY Driver Wanted
Posted on: 20-08-2024 00:00
VIP Sales Associate
Posted on: 20-08-2024 00:00
Google Cloud Architect
Posted on: 20-08-2024 00:00
Data Analytics Specialist
Posted on: 20-08-2024 00:00
Amazon Delivery Driver
Posted on: 20-08-2024 00:00
Customer Care Specialist
Posted on: 20-08-2024 00:00
Business Property Appraiser
Posted on: 20-08-2024 00:00
Utilization Management Nurse
Posted on: 20-08-2024 00:00
Remote Live Chat Support
Posted on: 20-08-2024 00:00
Senior Analyst - Vulnerability and Cyber Asset Management (Remote)
Posted on: 27-02-2025 00:00
Remote Security & Information Technology (IT) Manager - Nurse Call Center
Posted on: 27-02-2025 00:00
[Entry Level/No Experience] CVS Health data entry jobs - Hiring Now
Posted on: 01-07-2024 16:51
Sales Representative (Remote and No Experience Needed)
Posted on: 01-10-2024 00:00
Data Analyst (Remote)
Posted on: 16-07-2024 18:42
2025 Summer Intern - Enterprise Research Consumer Insights - Remote
Posted on: 30-09-2024 00:00
WFM Amazon Data Entry Jobs – Hiring Now
Posted on: 19-09-2024 00:00
Legal Transcriptionist (Remote - Federal Contracts)
Posted on: 16-11-2024 19:13
Manager-Business Development (Miami, FL)
Posted on: 16-01-2025 19:15
Customer Service Manager
Posted on: 27-09-2024 00:00