Web Chat Associate

Job Description:

Jabil Circuit is seeking a dedicated and hardworking Web Chat Associate to join our team in Charlotte, North Carolina. As a part-time Associate Level position, the Web Chat Associate will be responsible for providing exceptional customer service through online chat support...

Responsibilities:
• Respond to customer inquiries and provide assistance through web chat
• Resolve customer issues and concerns in a timely and professional manner
• Utilize persuasion skills to promote products and services to customers
• Collaborate with team members to ensure a seamless customer experience
• Maintain accurate records of customer interactions and transactions
• Meet and exceed performance goals and targets set by management

Requirements:
• Minimum of 2 years of experience in customer service or a related field
• Excellent communication skills and the ability to effectively engage with customers
• Strong persuasion skills and the ability to influence customer behavior
• Ability to work cooperatively with team members to achieve common goals
• Proficiency in using web chat platforms and other customer service tools
• High school diploma or equivalent required

Personality Traits:
• Dedicated: Commitment to providing exceptional customer service
• Hardworking: Willingness to go above and beyond to meet customer needs

Soft Skills:
• Persuasion: Ability to influence customer behavior and promote products
• Cooperation: Willingness to work collaboratively with team members

Benefits:
• Company transportation
• Profit sharing
• Disability insurance

Working Environment:
At Jabil Circuit, we empower our employees to take ownership and make impactful decisions. We provide a supportive and inclusive work environment where employees can thrive and grow in their careers.

Equal Opportunity Statement:
Jabil Circuit is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other protected status.

Deadline to apply: 2024-09-06

If you meet the requirements and are ready to join a dynamic team, apply now to become a Web Chat Associate at Jabil Circuit in Charlotte, North Carolina!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Original job Web Chat Associate posted on GrabJobs ?. To flag any issues with this job please use the Report Job button on GrabJobs

Apply!