Senior Application Support Analyst

Remote, USA Full-time Posted 2025-05-14

Description:
? Elite Technology is a leading technology company helping law firms improve operational effectiveness.
? The Senior Support Analyst provides advanced technical consultative Application Support.
? Assist customers in effectively utilizing the Elite software to meet business objectives.
? Lead mentoring and shadowing sessions for peers.
? Collaborate with team for timely resolution of customer issues.

Requirements: ? Bachelor?s degree or equivalent experience ? 5+ years technical, financial and/or related customer Support service experience in a software environment ? Intermediate to advanced knowledge in Microsoft SQL Server, MS office, Smartsheet, IE, and Salesforce ? Exceptional customer service soft skills with expertise in troubleshooting and solving complex problems ? Excellent organizational, time management, multitasking, written and verbal communication skills ? Prior knowledge/experience in legal finance sector, professional services or similar financial systems... environment. ? Strong understanding of Generally Accepted Accounting Principles (GAAP), and or prior Legal industry accounting experience preferred. ? Elite software experience required.

Benefits:
? Competitive Compensation Package ($85,000-$95,000 base salary + a variable component)
? Comprehensive Healthcare Coverage (Health, Dental, Vision)
? Retirement Savings Plan with an Employer Contribution
? Professional Development Opportunities
? Time Off
? Wellness Initiatives

Apply!

Apply for the Job

Senior Application Support Analyst

Similar Remote Jobs

Senior Application Support Analyst

Entry Level Personal Assistant

Remote Data Entry Operator

Online taker earn 25

SMB Account Executive, French

Entry Level Account Manager

Legal Administrative Assistant (Remote)

Full-Time/Part-Time Data Entry Operator

Adobe Target Senior Developer

Local Service Utility Representative

Entry Level Customer Support Associate

Aircraft Support Mechanic

virtual amazon careers ? (AMZ3496)

Part Time Data Entry Jobs From Home

Part-Time Finance Writer - Remote U.S.

Microsoft Jobs Los Angeles $26Hr ? VacancyGlobal ? Vacancy Global

Director of Strategy & Operations - HR Technology ( Chief of Staff )

Aetna Data Entry Remote Jobs work At Home Careers (Part-Time) ...

Seeking Professionals for a New Approach to an Old Industry

Personal Travel Assistant (Remote)