Seasonal Customer Service Representative - Flexible Hours

Description

Are you looking for a dynamic job with flexible hours and a relaxed dress code? If you enjoy helping people and chatting over the phone, we'd love to hear from you! We're seeking enthusiastic individuals to join our Customer Service team as Temporary Remote Representatives. This seasonal position is perfect for those who are eager to make a positive impact and thrive in a fun... fast-paced environment.

Key Responsibilities
? Provide exceptional support to customers via phone, email, and live chat.
? Assist with order placements, questions about shipping, sizing, order status, and product availability.
? Help with returns and exchanges, resolve issues, and place outbound calls to support customers.
? Contribute to increased sales by delivering friendly and effective communication.
? Monitor orders to ensure accuracy and prevent duplicates or fraud.
? Perform additional tasks as needed to support the team.

Requirements
? Typing speed of 25+ words per minute.
? Ability to handle incoming phone calls with professionalism.
? Available to work a minimum of 20 hours per week (Sunday to Saturday).
? Comfortable using computers and navigating web-based environments with multiple browser windows.
? Strong communication skills and basic problem-solving abilities.
? Dedicated, distraction-free home office.
? Reliable home computer (not a tablet or cell phone) with internet speeds of 5mbs or higher.
? Positive, outgoing personality with a preference for independent work.
? A Windows laptop or desktop computer (no Chromebooks, iMacs, or Macbooks).

Why Join Us?
? Enjoy a supportive, fun work environment.
? Flexibility to fit your schedule.
? Opportunity to be part of a major player in the online costume industry.

If you're ready to contribute to a great customer experience and be part of a lively team, we encourage you to apply!

Employment Type: Temporary

Apply!