Remote Live Chat Representative

Job Description:

We are looking for a Remote Live Chat Representative to join our team at VF in Washington, D.C., US. As a part-time Associate Level position, you will be responsible for providing exceptional customer service through live chat interactions with our clients...

Responsibilities:
• Respond to customer inquiries and provide support through live chat
• Assist customers with product information, orders, and returns
• Resolve customer complaints and issues in a timely and professional manner
• Collaborate with other team members to ensure a seamless customer experience
• Meet and exceed customer satisfaction goals
• Maintain accurate records of customer interactions and transactions

Requirements:
• 2 years of experience in customer service or a related field
• Driven and confident personality traits
• Strong people management and creativity skills
• Excellent written communication skills
• Ability to multitask and work in a fast-paced environment
• Proficiency in using live chat software and other customer service tools

Benefits:
• Parental leave
• Joining Bonus
• Paid overtime

Working Environment:
At VF, we are a company that transcends borders, promoting collaboration on a global scale. You will have the opportunity to work with a diverse team and make a meaningful impact on our customers' experience.

Deadline to apply: September 7, 2024

Equal Opportunity Statement:
VF is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, religion, sexual orientation, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

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