Remote Customer Service Call Center Representative (Service BDC)

Employer Industry: Automotive Sales and Service

Why Consider This Job Opportunity...
? Salary up to $15.00 per hour with the opportunity to earn up to an additional $10.00 per hour in bonuses
? Opportunity for career growth and development within a family-owned and operated company
? Supportive work environment with resources for professional advancement
? Flexible remote work opportunity for Texas residents
? Chance to provide exceptional customer service and support to clients

What To Expect (Job Responsibilities)
? Understanding and implementing inbound and outbound calling strategies
? Handling overflow inbound service calls promptly and efficiently
? Assisting customers with scheduling appointments and providing support
? Collaborating with Service Managers to enhance the customer experience
? Maintaining knowledge of dealership systems, technologies, marketing campaigns, and manufacturer updates

What Is Required (Qualifications)
? Proficiency in phone and computer systems
? Professional and courteous communication skills
? Outgoing personality with the ability to deliver exceptional customer experiences
? Previous experience in call center and appointment setting roles
? Strong organizational skills, attention to detail, and multitasking abilities

How To Stand Out (Preferred Qualifications)
? Bilingual proficiency is a strong plus

#AutomotiveSales #CustomerService #RemoteWorkOpportunity #CareerGrowth #BonusOpportunity

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