Referral Specialist - One Call, Part Time 20hrs (work-from-home in...

Employer Industry: Healthcare Services
Why Consider This Job Opportunity...
? Part-time position with the flexibility to work up to 40 hours based on departmental needs
? Opportunity for growth and improvement within the organization
? Work-from-home opportunity in CT or MA
? Collaborative and supportive work environment
? Chance to contribute to Continual Improvement initiatives
? Competitive pay and benefits package
What To Expect (Job Responsibilities)
? Answer all inbound calls and route appropriately utilizing scripting and warm transfers
? Provide support to team members as needed
? Accurately and efficiently enter or update all demographics and incoming referrals to sub-specialty departments
? Reach out to PCP's via phone and/or fax to answer routine to complex questions regarding referrals
? Coordinate multiple appointment requests with sub-specialty department representatives
What Is Required (Qualifications)
? High School Diploma, GED, or a higher level of education that would require the completion of high school
? Minimum of 6 months experience as a receptionist in a Physician Office or equivalent
? Typing speed of 50 wpm or greater with minimal errors
? Exceptional attention to detail and HIPAA compliance
? Effective communication and interpersonal skills
How To Stand Out (Preferred Qualifications)
? 0-2 years of experience as a referral specialist or similar role in a healthcare setting
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