Pharmacy Customer Service Representative - Remote!

CornerStone Staffing has teamed up with a major pharmaceutical benefits company to seek out a team of Pharmacy Customer Service Representatives for an exciting remote opportunity! If you are or have been a certified pharmacy technician with call center experience, we want to hear from you!

Job Title: Pharmacy Customer Service Representative...

Pay Rate: $18.50/hr. - $19.50/hr. BOE [$1/hr. Shift Differential for Overnight Shifts]
? **Note: Must be a Certified Pharmacy Technicians to be eligible for the $19.50/hr. range

Location: WFH w/Equipment Provided

Start Date: Monday, September 9th 2024

Duration: Temp to Hire!

Schedule(s)
? Shift Range: 9AM to 5PM, 12:30PM to 8:30PM, 1PM to 9PM | Monday to Friday
? Please Note: Shifts are consistently assigned based on business needs.
? Must be open to rotating Saturdays (9AM to 1PM)

Job Duties:
? Answer questions and handle problems regarding pharmacy benefit, provider, or claim issues
? Handle inbound calls and make outbound calls to follow up with members, providers, and pharmacies as necessary
? Spend approx. 90% time on the phones and provide empathetic customer service
? Seek approval for overrides and prior authorizations as needed and enter them into the claims system
? Monitor pharmacy claims processing and complete data entry of member records
? Other duties or special projects may be assigned as necessary

Job Requirements: ? 1+ years of experience in pharmaceutical healthcare industry ? A pharmacy technician certification is highly preferred (inactive also applies) ? 1+ year(s) of PBM or health benefits experience ? Experience in working in a high volume call center is highly preferred ? High school diploma or equivalent

Pre-screening Includes:
? Background Check
? Drug Screening
? Clerical Testing
? Interview Process

To Apply for this Job:

Click the Apply Online button, then:
? If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.
? If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application and select the Frisco branch

Apply!