Online Chat Agent
Nathan Littauer Hospital & Nursing Home
Online Chat Agent required
California, United States ?
$34.6K/yr - $110K/yr
About the job
We are seeking a dynamic and customer-focused Online Chat Agent to join our Customer Support team. The ideal candidate will be responsible for providing timely and accurate responses to customer inquiries through online chat. This role requires excellent communication skills, problem-solving abilities, and a strong commitment to customer satisfaction.
Responsibilities
? Respond to customer inquiries in a timely and professional manner via online chat
? Provide accurate information and assistance to customers regarding products or services
? Troubleshoot and resolve customer issues or complaints
? Document all customer interactions and follow up as needed
? Collaborate with other team members to ensure a seamless customer experience
Qualifications
? Excellent written and verbal communication skills
? Strong customer service orientation
? Ability to multitask and prioritize in a fast-paced environment
? Attention to detail and accuracy
? Previous experience in customer service or online chat support is a plus
Skills
? Proficiency in typing and computer skills
? Ability to work independently and as part of a team
? Problem-solving skills
? Ability to remain calm and professional under pressure
If you are passionate about providing exceptional customer service and enjoy interacting with customers online, we would love to hear from you!
Similar Remote Jobs
Online Chat Agent
Posted on: 21-02-2025 00:00
Online Teachers Needed
Posted on: 21-02-2025 00:00
Benefit Verification Specialist
Posted on: 21-02-2025 00:00
Content Operations Coordinator
Posted on: 21-02-2025 00:00
Communications Summer Intern
Posted on: 21-02-2025 00:00
Sr Svc Agent/Non-DOT
Posted on: 21-02-2025 00:00
Medical Transcriptionist (Remote)
Posted on: 21-02-2025 00:00
Remote Cantonese Transcriptionist/Translator
Posted on: 21-02-2025 00:00
Chat Specialist (CS)
Posted on: 21-02-2025 00:00
Healthcare Billing Specialist-remote
Posted on: 21-02-2025 00:00
Molecular Imaging and Theranostic Liaison - Remote
Posted on: 19-02-2025 06:29
Start as a Remote Chat Coordinator | $25-$35/hr | No Experience Needed
Posted on: 24-09-2024 00:00
Director, HCS (CM) Remote in MS
Posted on: 14-11-2024 08:01
Full Time Remote Order Entry Review Pharmacist
Posted on: 24-01-2025 00:00
Captive Solutions, Islands Sales Leader
Posted on: 13-09-2024 00:00
?? ?? Technical Customer Service ++ Other Open Positions
Posted on: 27-02-2025 00:00
Coding Quality Analyst - National Remote
Posted on: 05-01-2025 17:58
Audio Visual Systems Engineer - TS/SCI w. CI Polygraph Job at General Dynamics C
Posted on: 31-01-2025 10:02
Senior Engineer - Content Management System (Adobe Experience Manager) - The Chief Technology Officer Org
Posted on: 13-11-2024 04:55
Residential & Airbnb Cleaners Wanted in Philadelphia!
Posted on: 27-02-2025 00:00