Monitoring Operator (day/night shift)

What You'll Be Working On
? Monitor payment schedules: You will be responsible for keeping track of all scheduled payments and ensuring they are processed on time
? Monitor transactions in the back office of our gate: You should constantly check the transactions happening in the back office of our gate, ensuring smooth operation and finding any anomalies...
? Compare performance with previous periods: You will need to analyze current performance and compare it with previous periods to track growth or identify any issues
? React and act according to the notification protocol in the event of an incident: In case of any incident, you should follow the established notification protocol and take necessary actions immediately
Please, note that this is a junior position.
What You Need To Succeed In This Role
? Bachelor?s degree in a relevant field or equivalent work experience
? Ability to work shifts
? Good Excel skills
? Previous experience in customer support, client services, or a related role would be a big plus
? Strong analytical and problem-solving abilities
? Previous fintech experience is an advantage
? Ability to think on your feet and provide effective solutions under pressure
? High sense of responsibility
? Good level of English and Russian
What We Offer
? ?An opportunity to make something great even greater, you can be the reason why we grow, develop, and become the best fintech company on the market
? ? Career prospects - we are young, we have huge ambitions, and it is important that our employees grow with us
? ? Work with coworkers who are passionate about their business;
? ? Compensation that will fully correspond to the competence and knowledge, with yearly performance reviews
? ? The opportunity to attend conferences, courses, and professional development at the company's expense- we favor the continuous development of our employees;
? ?? Private health insurance coverage;
? ? Remore;
? ? 20 days of vacation time; Latvian bank holidays; Sick leaves; Additional birthday day off;
? ? Team building events and corporate parties;
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