Medical Receptionist III, Urology/ENT (Remote)

Employer Industry: Healthcare Services

Why consider this job opportunity...
• Opportunity for career advancement and growth within the organization
• Work remotely after initial training period
• Competitive benefits package including medical and dental insurance, retirement program, and tuition reimbursement
• Supportive and collaborative work environment
• Chance to make a positive impact on patient care and experience

What to Expect (Job Responsibilities):
• Handle incoming calls in a Call Center environment while maintaining 93% availability
• Greet patients, collect co-pays, and schedule follow-up appointments and referrals
• Support departmental clerical duties and ensure quality service to patients
• Provide timely and courteous assistance to patients requesting care
• Assist with maintaining patient confidentiality and good patient relations

What is Required (Qualifications):
• Minimum of 6 months related experience
• Accurate computer and keyboarding skills
• Knowledge of age-related growth and development principles
• Proficiency in operating telephone systems, PCs, printers, photo copiers, and fax machines
• Ability to work in a fast-paced and structured environment

How to Stand Out (Preferred Qualifications):
• Some medical background preferred
• Strong verbal and written communication skills
• Knowledge of medical terminology desirable
• Sensitivity in human relations and customer service skills
• Comfort in asking patients for co-pays and race collection

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