(Full-Time) Apple home advisor - customer service Jobs - Work From Home

Join Apple as a full-time home advisor and deliver exceptional customer service from the comfort of your own home. Assist customers with inquiries, troubleshooting, and technical support, ensuring a seamless Apple experience. Bring your communication skills and passion for technology to provide top-notch assistance while enjoying the flexibility of remote work.
? Base Salary USD30-USD40 Per... hour
? Employment Type Full-time
? Job Location United States Remote work from: USA

Description At Apple, we believe that dedication, a lively environment, creativity and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage, and inspire. By focusing on the smallest of details, we can make a huge impact with our customers! Building this environment starts with you!

You are a problem solver who easily connects with others. You help friends and family troubleshoot issues and you exceed their expectations with your guidance, knowledge, and passion for technology. You are curious about why things work the way they do and are interested in using methodical troubleshooting process flows to fix hardware and software components when things go wrong. You have excellent verbal and written communication skills, as well as the ability to prioritize tasks and manage your time. You can multitask across systems and applications, analyze, isolate and resolve various technical issues. You have the potential to thoughtfully engage, explaining step-by-step solutions with patience and an approach tailored to each individual customer. You?re not only here to help fix technical issues but also provide an incredible customer experience. If this sounds like you, you could be the next Apple Support College Advisor.

Key Qualifications

Passion for customer service and ownership of the customer experience, including comprehensive issue resolution

Approach opportunities flexibly and with good judgment

Model high standards and demonstrate quality, honesty and accountability

Able to navigate difficult conversations and display resilience after challenging situations

Potential to effectively tailor communication and style to differing audiences

Able to self-manage and work independently in a fast-paced, constantly changing environment

Thrive on a team where expertise is shared and feedback is welcome

Effective time management, including ability to multitask, organize and prioritize

If you think this role describes you, we would love to hear from you. Apply now to join our team

Apply!