Freelance Team Lead - Education Consultancy
Job Title: Freelance Team Lead - Education Consultancy
Location: Hyderabad, India
Reports To: Senior Management
Contract Type: Freelancer with a monthly retainer
Role Overview:
The Freelance Team Lead will oversee and manage a team of education consultants, ensuring the delivery of high-quality services to clients. The role involves strategizing, coordinating team efforts, and maintaining communication between the team and management. The ideal candidate will act as a liaison, ensuring client needs are met while upholding organizational goals and standards.
Key Responsibilities:
Team Management:
? Lead and manage a team of education consultants, ensuring they perform to high standards.
? Assign tasks and responsibilities, monitor progress, and ensure deadlines are met.
? Provide training, mentorship, and support to team members as required.
Client Coordination:
? Act as the primary point of contact for clients in India, addressing inquiries and resolving issues.
? Ensure that all client interactions are professional and align with organizational standards.
Operational Oversight:
? Develop and implement efficient workflows for the team to ensure optimal performance.
? Conduct regular team meetings to review progress, address challenges, and align on objectives.
? Maintain accurate records of team activities, client engagements, and project milestones.
Strategic Input:
? Collaborate with senior management to develop strategies for expanding the business and improving services.
? Provide insights and feedback based on local market trends and client needs.
Reporting:
? Prepare and submit regular reports to management on team performance, client satisfaction, and other key metrics.
? Highlight areas of success and recommend improvements where necessary.
Key Skills and Qualifications: ? Experience: Proven experience in leading and managing teams, preferably in the education consultancy sector. ? Communication: Excellent verbal and written communication skills in English and local languages ? Organizational Skills: Strong ability to prioritize tasks, manage time effectively, and meet deadlines. ? Problem-Solving: Demonstrated ability to identify issues and implement effective solutions. ? Adaptability: Ability to work independently and adapt to a fast-paced, dynamic environment.
Preferred Qualifications: ? Background in education, consultancy, or a related field. ? Familiarity with the Indian education system and local market dynamics. ? Proficiency in using project management/CRM tools and software.
Working Hours:
? Flexible, with availability for client and team meetings as required.
Compensation:
? ?500-750 monthly retainer, with lucrative performance-based incentives.
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