CVS Virtual Customer Support Specialist (Remote) - Get Started

Customer Support Chat Agent - Healthcare (Remote)

Location: Remote (USA-based applicants preferred...

Compensation: $35 per hour

Job Description:

We are seeking a motivated and reliable Customer Support Chat Agent to join our team, specializing in healthcare. As a key player in providing exceptional service, you'll be engaging with customers through live chat on our website and social media platforms. Your primary role will be to address customer inquiries, resolve issues, and ensure a smooth, positive experience while maintaining the highest standards of service.

Key Responsibilities:

Provide prompt and professional responses to customer inquiries via live chat and social media channels.

Address customer concerns, resolve issues, and manage product reviews to ensure overall satisfaction.

Accurately perform data entry tasks while ensuring data confidentiality and compliance.

Collaborate with team members to maintain consistency in customer support.

Use internal tools and resources to support customers effectively.

Follow established protocols and guidelines to uphold company performance standards.

Qualifications:

High school diploma or equivalent.

Previous experience in remote data entry or similar roles is a plus.

No prior social media experience required?we provide thorough training.

Strong communication skills and a commitment to delivering exceptional customer service.

Benefits:

Competitive pay of $35 per hour.

Flexible, fully remote position?work from anywhere in the USA.

Extensive training and career development opportunities.

Why Join Us?

Work in a supportive, collaborative environment.

Grow your skillset with continuous training and guidance.

Be part of a dynamic team focused on improving the healthcare experience for customers.

This is a remote, USA-based position, though we welcome applicants from around the world. If you're passionate about helping others and thrive in a remote work environment, we want to hear from you!

Apply today and take the first step toward a fulfilling career with us

Apply!