Customers service representative (remote

Remote, USA Full-time Posted 2025-05-14

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative... Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements:

High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support

Apply!

Apply for the Job

Customers service representative (remote

Customer Service Representative... Responsibilities:

Similar Remote Jobs

Customers service representative (remote

Backend Developer-React | Freelancer

Data Entry Analyst [Remote]

Online K-12 Teachers (Part-time)

Part Time Personal Assistant

Account Director - Remote

Tecsys SCM Healthcare SME

Maintenance Mechanic, Senior (Nights)

Transport Clerk - Nights

Part-Time Certified Nursing Assistant

Territory Sales Manager - LTC, Assisted Living, and Hospice SaaS Solutions

Online Order Filling Team Associate

Part-Time Data Entry Coordinator, Program Impact

Professional Supply Management- 3rd Shift (Remote)

Virtual Special Education Teacher Atlanta, GA

Part-Time Product Testing Associate (Remote)

Part-Time Remote Digital Content Writing and Editing Jobs for Teens

Wireless Protocol Engineer

Data Analyst (Hybrid in Portland, OR or Des Moines, IA)

Educators/Teachers ~Additional Income ~ Remote