Customer Support Representative

Remote, USA Full-time Posted 2025-05-14

Description:
? SBT is looking for a Customer Support Representative to help take our company?s growth to the next level
? The ideal candidate will be responsible for providing text and payment support to our clients
? Duties include handling high priority tickets within a fast-paced environment, escalating client/software issues to technical, and understand/analyze client requests to ensure high CSAT
? It will be imperative that this person be detail-oriented, self-motivated, able to stay focused in a fast-paced environment and adapt to frequent updates

Requirements: ? High School or equivalent ? 2+ years of applicable Customer Support within a technology company ? Excellent detail-oriented, organizational, and time management skills ? Experience managing high priority tickets in a fast-pace environment ? Experience working with tickets within HubSpot ? Experience with SalesForce ? Experience with Payment Support ? Proficient in working with Outlook, Microsoft Excel, Microsoft Word ?... Analytical and problem-solving skills ? Customer focus and adaptability to different personality types ? Self-driven with the ability to work with little supervision ? Excellent verbal and written communication skills ? Adapt to frequent changes

Benefits

Apply!

Apply for the Job

Customer Support Representative

Similar Remote Jobs

Customer Support Representative

Customer Service Representative

Live Chat Support

Online Tutoring Teacher

Call Center Representative

Content Moderator Specialist

Call Center Representative

Live Chat Specialist

Customer Service Representative

Front Desk Receptionist

Delta Airlines Remote Jobs ? Guest Services Associate (Multiple location)

Disney Experiences Global Public Relations Intern, Summer/Fall 2025

New Work from Home Data Entry Jobs For Students No Experience

Postal Clerk - No Experience Required

AWS Software Engineer

PART TIME Customer Service Rep

UPS Data Entry Clerk (Entry Level/No Experience)

Lowe?s Virtual Design Presale Coordinator ? REMOTE in Mooresville, North Carolina

Delta Remote Jobs (Data Entry)- Hiring Now

(Remote) Data Entry Specialist at American Express