Customer Service Specialist
Description
Summary...
A Corky's Customer Support Specialist accepts the challenge of taking ownership in addressing all customer concerns, complaints, inquiries, and orders; keeping customer satisfaction in all decisions and behaviors. The duties could include, but not limited to answering phones, handling customer issues, providing helpful answers to catering and restaurant questions, building relationships with customers, taking orders over the phone and ringing in orders.
Responsibilities: ? Manage large amounts of inbound calls ? Follow communication 'scripts' provided when handling different topics and calls ? Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives ? Seize opportunities to up-sell products when they arise ? Build sustainable relationships and engage customers ? Taking restaurants orders as well as mail order calls ? Ringing orders into a POS system and mail orders into our mail order system
Requirements
Requirements: ? Previous experience in a customer support role ? Strong phone and verbal communication skills ? Customer focus and adaptability to different personality types ? Ability to multi-task, set priorities, and manage time effectively ? High school diploma ? Proficient in Microsoft Office
Job Type: part-time/variable hour
Experience:
? relevant: 1 year (preferred)
Shifts:
? Evening (required)
? Morning (required)
? Mid-day (required)
Working days:
? Friday (required)
? Saturday (required)
? Sunday (required)
Hours per week:
? variable
Schedule:
? Weekends required
? Holidays required
? Night shift required
Similar Remote Jobs
Customer Service Specialist
Posted on: 07-10-2024 00:00
Amazon Connect Developer
Posted on: 07-10-2024 00:00
Quality Assurance Technician
Posted on: 07-10-2024 00:00
Warehouse Team Member
Posted on: 07-10-2024 00:00
Ruminant Vet Advisor
Posted on: 07-10-2024 00:00
Opinion Research Coordinator
Posted on: 07-10-2024 00:00
Data Entry Assistant
Posted on: 07-10-2024 00:00
Freelance Survey Taker
Posted on: 07-10-2024 00:00
Completing Online Offers
Posted on: 07-10-2024 00:00
Weekend Presentation Operator
Posted on: 07-10-2024 00:00
$17hr *FULLY REMOTE* Medical Insurance Verification Specialist
Posted on: 29-10-2024 05:42
No Experience Remote FedEx Jobs
Posted on: 18-09-2024 00:00
Virtual Data Entry Clerk- Entry Level - Remote
Posted on: 05-12-2024 05:16
Sr Site Merchandiser - Electronics (Full Time Remote or Hybrid)
Posted on: 05-01-2025 17:58
Virtual Chat Assistant - No Phone Required | Engage with Customers via Messaging | Earn $25-$35 Per Hour
Posted on: 27-02-2025 00:00
Territory Medical Sales Representative - Hospital Environmental Services
Posted on: 02-09-2024 00:00
Service Center Support PT
Posted on: 21-02-2025 00:00
Sales Development Rep - Remote
Posted on: 27-02-2025 00:00
Now Hiring Team Members
Posted on: 22-10-2024 05:27
International WebChat Outbound Sales - Late Night/Early Morning Shift
Posted on: 27-02-2025 00:00