Customer Service Reps - Live Chat FULLY REMOTE

Employer Industry: Customer Service

Why Consider This Job Opportunity...
? Opportunity for career advancement and growth within the organization
? Work in a fast-paced environment with a dynamic team
? Chance to enhance your communication and negotiation skills
? Supportive workplace focused on customer satisfaction
? Flexible scheduling options, including weekday and weekend shifts

What To Expect (Job Responsibilities)
? Handle incoming and outgoing customer calls to ensure exceptional service
? Prepare account changes and troubleshoot customer issues
? Identify and act upon potential sales opportunities
? Assist with customer retention and service inquiries
? Collaborate with other departments to resolve customer concerns in a timely manner

What Is Required (Qualifications)
? High School Diploma or Equivalent
? 1-2 years of experience in a customer-facing role
? Ability to thrive in a fast-paced environment
? Excellent telephone and communication skills
? Strong troubleshooting and negotiating abilities

How To Stand Out (Preferred Qualifications)
? Previous experience in a customer service setting
? Proficiency with computers and customer service software

#CustomerService #CareerOpportunity #CommunicationSkills #FlexibleScheduling #SalesOpportunities

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