Customer Service Representative (Seasonal / Work From Home) in Appleton, WI in The North Face

Job title: Customer Service Representative (Seasonal / Work From Home)

Company: The North Face

Job description: Are you looking to work for some of the most exciting brands in the outdoor industry? VF Corporation is looking for exceptional customer care representatives to fill part-time and full-time seasonal positions in our Customer Service Department supporting brands like The North Face, Vans, Timberland and more!

Why should you apply?

? Earn $15.50 per hour

? Flexible hours (part-time or full-time)

? Work from home for the entire seasonal assignment

? GREAT FOOT IN THE DOOR! High level performance may lead to long term employment in Appleton, WI location

? Discounts available for VF brands

Check out what a Customer Care Representative at VF Corporation does: https://www.youtube.com/watch?v=iStk_9PLYRk!

Principal Duties and Responsibilities:

? Provide exceptional customer service by responding efficiently, accurately, and courteously on all customer transactions through inbound calls, live chat, and email correspondence.

? Process product orders and provide prompt and efficient response and resolution to all customers? requests utilizing multiple different screens, systems and websites.

? Assist customers, sales reps, and management with inquiries or issues concerning orders.

? Analyze, review, and process customer's request for return authorization and credits.

? Maintain effective communication with customers to provide on-going information flow as it relates to sales, promotions and problems to ensure accurate billings and shipments.

? Provide technical and/or product information as required to respond to customer inquiries.

? Certain Customer Care Representatives will have additional responsibilities to service our customers over social media platforms, warranty claims, and other special projects.

Requirements: ? *Must reside in Wisconsin or North Carolina**

? Must be at least 18 years of age

? Must be able to work between the hours of 7:00am ? 6:30pm CST

? Strong computer skills and ability to multi-task in a fast-paced environment

? Reliable internet and a quiet place to work without distractions

? Ability to complete I-9 on your first day in person at our Appleton, WI or Greensboro, NC office

#LI-WM1

R-20230706-0061

Expected salary: $15.5 per hour

Location: Appleton, WI

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