Customer Service Representative - Remote

Employer Industry: Customer Service Solutions

Why consider this job opportunity...
• Opportunity for career advancement and growth within the organization
• Work in a collaborative team environment
• Engaging work that supports relationship-building with clients
• Commitment to safety and adherence to OSHA guidelines
• Chance to develop skills in exception processing and freight claims

What to Expect (Job Responsibilities):
• Input sales orders daily with a focus on accuracy, ensuring no more than 2 errors per month
• Set up and maintain standing orders for customers, including holds, releases, and additions
• Process exceptions and handle related tasks such as creating credit memos and filing freight claims
• Attend scheduled meetings and maintain a strong presence in the workplace
• Provide excellent customer service while adhering to company policies and safety standards

What is Required (Qualifications):
• Minimum of 2 years of experience in a relationship-building customer service environment
• High School diploma preferred
• Ability to follow safety guidelines and maintain a record free of serious injuries
• Strong attention to detail and ability to manage stress while meeting deadlines
• Punctuality in clocking in and out for work and lunch, with minimal errors

How to Stand Out (Preferred Qualifications):
• Experience with ERP systems such as Epicor
• Demonstrated dedication to tasks and teamwork
• Motivation to seek growth opportunities and take on more responsibilities
• Self-starter attitude with the ability to perform without outside help

#CustomerService #CareerGrowth #Teamwork #SafetyFirst #ERPSystems

At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer

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