Customer Service Rep
Overview:
The Customer Service Representative will be the voice of the company, as they are the representative handling the inbound and outbound calls from our clients, insureds, and other external customers. Responsible for handling all inquiries including but not limited to phone calls and emails with timeliness and efficiency...
Essential Functions:
? Manage large volume of inbound and outbound calls, emails with efficiency and timeliness.
? Route calls to appropriate person and/or department as necessary.
? Escalate any customer/client/insured concerns to leadership as necessary.
? Follow company guidelines and procedures for communications.
? Inputting data into claim intake forms.
? Placing outbound phone calls directly to insureds as assigned.
? Providing support for a variety of administrative tasks.
? Communicating with RYZE adjusters to determine availability and suitability for certain claims.
? Other duties as assigned.
Requirements: ? High School Diploma required, Bachelor's degree preferred. ? 1-2 years of Customer Service experience. ? Good organization and time management skills. ? Analytical and proactive. ? Proficient oral and written communication is a must. ? Proficient computer & typing skills - working knowledge of MS Office: Word, Excel and Outlook. ? Good organization and time management skills. ? Ability to speak Spanish a plus
Similar Remote Jobs
Customer Service Rep
Posted on: 28-08-2024 00:00
Remote Speech-Language Pathologist
Posted on: 28-08-2024 00:00
Kitchen/Bath Project Designer
Posted on: 28-08-2024 00:00
Kitchen/Bath Product Designer
Posted on: 28-08-2024 00:00
YouTube Strategy Manager
Posted on: 28-08-2024 00:00
Call Center Representative
Posted on: 28-08-2024 00:00
Prior Authorization Representative
Posted on: 28-08-2024 00:00
Data Entry Clerk
Posted on: 28-08-2024 00:00
Guest Service Representative
Posted on: 28-08-2024 00:00
Customer service representative
Posted on: 28-08-2024 00:00
HD Pharmacy Technician - Remote in IL or IA
Posted on: 12-11-2024 02:59
Disney Data Entry Jobs No Experience (Customer Support, Phone, Remote)
Posted on: 21-02-2025 00:00
Quick & Easy Data Entry Job
Posted on: 12-09-2024 00:00
Summer 2024 - Summer Immersion Program (SIP) Site Lead
Posted on: 27-02-2025 00:00
Amazon Data Entry Jobs (Remote, Entry Level) In Ecuador
Posted on: 16-07-2024 18:47
Amazon ? Corporate Receptionist (Seattle) for Northwest Center Services in Seattle, WA in Northwest Center (job Id: 1678339045)
Posted on: 20-11-2024 13:46
Fully Remote: Recruitment and Marketing Specialist
Posted on: 19-11-2024 06:07
Customer Service Specialist I | Maitland, FL
Posted on: 24-01-2025 04:52
REMOTE Travel Planner
Posted on: 16-12-2024 16:52
Part Time - Receiver/Stocker - Flexible Williamsburg, VA 0632
Posted on: 28-01-2025 06:22