Customer Service For Travel (Remote)

Job Title: Customer Service for Travel (Remote)

Job Type: Part-Time/Full-Time Available

Company Overview:

At Serenity Trails Travel Co, we specialize in providing comprehensive travel solutions tailored to meet the unique needs of corporate clients. As a leading travel agency, we are committed to delivering exceptional service and ensuring seamless travel experiences for our clients. If you're passionate about travel and customer service, join us on our mission to redefine corporate travel.

Position Summary:

Serenity Trails Travel Co is seeking dedicated individuals for the role of Customer Service for Travel (Remote). In this position, you'll be responsible for providing top-notch customer service to our corporate clients, addressing their travel inquiries, reservations, and itinerary updates remotely. If you have excellent communication skills, problem-solving abilities, and a passion for delivering outstanding service, we want you to join our team.

Key Responsibilities: ?erve as the primary point of contact for corporate clients, addressing their travel inquiries, reservations, and itinerary updates with professionalism and efficiency. ?rovide personalized assistance to clients, offering insights, recommendations, and expertise to enhance their travel experiences. ?iaise with travel partners and vendors to secure bookings, confirmations, and updates, ensuring accurate and timely information for clients. ?nticipate and address any issues or concerns that may arise during travel, providing prompt assistance and effective solutions to ensure client satisfaction. ?aintain organized records of customer interactions, ensuring thorough documentation and follow-up on inquiries and requests.

Benefits:
?ompetitive pay with opportunities for performance-based bonuses.
?lexible work schedule with remote work options.
?omprehensive health, dental, and vision insurance plans.
?etirement savings plan with company matching contributions.
?aid vacation, holidays, and sick leave.
?pportunities for professional development and career advancement.
?upportive and collaborative work environment with a team dedicated to creating unforgettable travel experiences.

Qualifications: ?revious experience in customer service or a related field is preferred. ?xcellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients. ?trong problem-solving skills, with the ability to address issues and find solutions effectively. ?roficiency in using office software and online communication platforms. ?bility to work independently and as part of a collaborative team in a fast-paced environment. ?lexibility to adapt to changing priorities and client needs.

Join Us: If you're passionate about travel and customer service, and ready to embark on an exciting career with Serenity Trails Travel Co, we want to hear from you! Apply now for the position of Customer Service for Travel (Remote) and help us redefine corporate travel experiences for our clients!

Locations Chicago Remote status Fully Remote

Apply!