Customer Service - CSR

Remote, USA Full-time Posted 2025-05-14

FF Inc. is looking for Customer Service Representatives to be the liaison between our company and its customer pool. Successful candidates must be able to effectively solve customer issues, complaints and inquiries while keeping customer satisfaction at the core of every decision and behavior.

Responsibilities
? Follow communication ?scripts? when handling different topics
? Identify customers? needs, clarify information, research every issue and provide solutions and/or alternatives
? Seize opportunities to upsell products when they arise
? Build sustainable relationships and engage customers by taking the extra mile
? Frequently attend educational seminars to improve knowledge and performance level
? Meet personal/team qualitative and quantitative targets

Skills
? Previous experience in a customer support role
? Track record of over-achieving quota
? Strong phone and verbal communication skills along with active listening
? Customer focus and adaptability to different personality types
? Ability to multi-task, set priorities and manage time effectively
? High school degree

Job Type: Full-time

Pay: $16.00 - $27.00 per hour

Benefits:
? Health insurance

Shift:
? Day shift

Work Location: In person

Apply!

Apply for the Job

Customer Service - CSR

Similar Remote Jobs

Customer Service - CSR

Associate Engineer, Tech support

Remote Customer Service Representative

E-commerce Customer Service Representative

Marketing Lead, Guest Experience

Online Customer Service Representative

Teleperformance work from home

Remote Front Desk Attendant

Remote Jobs No Experience

Live Chat Remote Support

[Hiring] Worklife Customer Support Associate ? Employee Assistance Program @4062 Aetna Resources, LLC

Client account manager

Software Engineer (Data Science focus), ASE Performance Architecture - Data & Tools

International WebChat Outbound Sales - Late Night/Early Morning Shift

(Online Remote Jobs)Walmart Data Entry Work From Home

Web Applications Developer - support independents and good food!

Frontend Developer (with JavaScript proficiency)

Earn Money Online: No Experience Jobs for Teens

Work-from-Home Opportunity: Special Education Teacher in Washington | $32-$37/Hour Are you an experi

Dog Walker / Dog Sitter