Customer Service Associate - Work From Home
POSITION SUMMARY
? This position is responsible for managing major business accounts and providing order management and customer care to the Corporate Sales Team. Main duties include customer service support, order management, preparation for electronic and manual order entry, account maintenance and sales support to the Corporate Sales Team
...
ESSENTIAL DUTIES AND RESPONSIBILITIES
Major responsibilities: ? Must have excellent verbal and written communication skills in order to interact professionally with customers and employees at all levels of the organization ? Must be able to accommodate changing work schedules, which will include weekends and late hours during the Holiday. ? A proven ability to use discretion in working with confidential information is essential. ? Must be self-motivated detail oriented with the ability to organize multiple tasks and produce results with exact deadlines in an environment with frequent interruptions ? Extensive knowledge in order entry and customer service within CCS ? Strong customer service skills ? Inbound calls (i.e. external customers, internal callers, transfers, questions, etc.) ? Process a variety of orders ? Customer service requests ? Emails ? Emailed Holds Report and Holds Worker Console ? Viewer System Console ? Support Management Dashboard in Salesforce ? Customer Contact Tool ? Proficiency in MS Office ? Proficiency in MS Excel ? Must be a team player
Other customer service duties may be assigned Requirements: ? Proficiency in MS Office ? Proficiency in MS Excel
Similar Remote Jobs
Customer Service Associate - Work From Home
Posted on: 16-08-2024 00:00
Entry Level Recruiter - Remote | WFH
Posted on: 16-08-2024 00:00
Remote Live Chat Support Agent (Entry Level)
Posted on: 16-08-2024 00:00
Chat Support Specialist (Remote / No Experience)
Posted on: 16-08-2024 00:00
Google Cloud Engineer - Remote | WFH
Posted on: 16-08-2024 00:00
Fedex Customer Service Work From Home $30/Hour
Posted on: 16-08-2024 00:00
Client Service Representative - Remote | WFH
Posted on: 16-08-2024 00:00
[Entry Level/No Experience] Fedex data entry jobs
Posted on: 16-08-2024 00:00
Special Education Teacher - Remote | WFH
Posted on: 16-08-2024 00:00
Teleperformance Work from Home Customer Service Rep
Posted on: 16-08-2024 00:00
Part-Time Call Center Agent (Fully Remote)
Posted on: 16-07-2024 18:53
Graduate and University Relations Program Recruiter
Posted on: 16-07-2024 18:45
Senior Cybersecurity - Cyber Delivery Coordinator
Posted on: 27-02-2025 00:00
Civil Design Engineer ? Water and Wastewater Infrastructure
Posted on: 20-08-2024 00:00
CVS Data Entry Remote Job (Wfh) 25/Hour
Posted on: 27-02-2025 00:00
Kelly connect Work from Home ? Customer Service Representative
Posted on: 01-07-2024 16:50
Remote Chat Moderator (Flexible Hours)
Posted on: 02-01-2025 03:58
Junior Google Cloud Platform Data Analyst - REMOTE
Posted on: 07-09-2024 00:00
Part Time Nurse Practitioner- Home Based Medical Care - Warrensburg, MO
Posted on: 11-12-2024 17:46
Live Chat Specialist - Remote Work
Posted on: 29-08-2024 00:00