Customer Service Advisor

Remote, USA Full-time Posted 2025-05-14

ASK US ABOUT OUR HIRING BONUS!

AMA TechTel is a rapidly growing telecommunications company and we have immediate openings for dynamic individuals in our Customer Service department as a Customer Service Advisor.

Customer Service Advisors have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base.

Customer Service Advisor Job Responsibilities
? Handle inbound sales, customer service, billing and repair issues.
? Have a thorough understanding of all products offered to ensure that you are comfortable and confident with any issues that arise to help customers.
? Monitor ACD queues and manage talk times to ensure prompt, efficient service to customers.
? Follow guidelines set up for proper call handling processes and procedures.
? Achieve quality metrics through Quality Assurance guidelines.
? Make outbound calls to customers to help gather information as necessary to resolve issues.
? Sell residential product offerings to inbound callers while following correct sales procedures.
? All other duties as assigned.

Requirements
? Candidates must be a proven customer support professional with at least two years of call center experience.
? Must also possess a high level of energy and motivation.
? Ability to thrive in a fast paced environment and respond accordingly to high priority situations is essential.
? Telecommunications experience is a plus.
? Must have a high school diploma.
? Spanish speaking preferred

Benefits
? We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.

Apply for the Job

Customer Service Advisor

Similar Remote Jobs

Customer Service Advisor

MA (Medical Assistant)

Customer Success Expert

Remote Scheduling Assistant

Entry Level Management

Appointment Setting Specialist

Web Chat Representative

Remote Part-Time Telemarketer

Restaurant Team Positions

Associate Attorney- REMOTE

Licensed Health Insurance Agent - REMOTE (REMOTE- $21+/HOUR)

Remote Customer Service Agent (Auto Dealer Support)

Concentrix ? Customer Support Representative (Remote)

Amazon Data Entry Jobs (Live Chat, Remote) $35/Hour 2024 In...

Remote Product Tester

Senior Analyst, Service Excellence

Remote FedEx Jobs Work From Home

High-Paying Remote Customer Service Jobs - Starting at 19 Per Hour

Insurance Specialist (Urgent Hire/Flexible Schedule)

Part-Time YouTube Growth Strategist (Remote)