Contact Center Representative- 2nd Shift (100% Remote Opportunity)

Remote, USA Full-time Posted 2025-05-14

About the position

The Contact Center Representative at Regions Bank is a remote position focused on providing exceptional customer service in the banking sector. The role involves assisting customers with their banking needs, answering inquiries, and offering solutions to enhance their financial well-being. The position emphasizes ongoing training and development, ensuring representatives are well-equipped to support customers effectively.

Responsibilities
? Answer customer inquiries and provide solutions to enhance their banking experience.
,
? Educate customers on a wide range of banking products and services.
,
? Implement core values in every customer interaction to build strong relationships.
,
? Participate in ongoing training and development to improve banking knowledge and customer service skills.

Requirements
? High school diploma or GED required.
,
? Ability to pass assessments associated with the position.
,
? Completion of three weeks of instructor-led training and two weeks of on-the-job training.

Nice-to-haves
? One year of customer service or production experience preferred.
,
? Retail experience is strongly preferred.
,
? A history of customer-facing roles is advantageous.
,
? Some college education is preferred.

Benefits
? Paid Vacation/Sick Time
,
? 401K with Company Match
,
? Medical, Dental and Vision Benefits
,
? Disability Benefits
,
? Health Savings Account
,
? Flexible Spending Account
,
? Life Insurance
,
? Parental Leave
,
? Employee Assistance Program
,
? Associate Volunteer Program

Apply for the Job

Contact Center Representative- 2nd Shift (100% Remote Opportunity)

Similar Remote Jobs

Contact Center Representative- 2nd Shift (100% Remote Opportunity)

Full Time Texas Resident License Insurance Remote Enroller

Remote Chat Operator (No Calling / Entry Level)

American Express Work From Home ? Support Analyst

Apple At-Home Advisor Jobs ? No Experience Needed

Pet Sitter (Part Time) $700 - $1,200 Monthly

AirBnB, VRBO and other property management sites expert

Job At Home CVS Pharmacy $27/Hour (Best-Paying Job)

NEW Virtual Special Education Teacher | Vancouver, WA

Jetblue Airlines Hiring: Data Entry Remote Jobs (Part-Time)

Senior Amazon PPC Strategist

Company Driver Home Weekly

Digital Director (Washington, DC)

DevOps Engineer, Night Shift ? Work From Home

Web Hosting Chat Specialist

Amazon Live Chat Support Jobs – Remote Part-Time

CVS Part Time Jobs $25Hr

Principal project engineer

Recruiter/Employee Onboarding Specialist - Remote

Side Hustle Influencer | YouTube, TikTok, LinkedIn, or Instagram