Aetna Customer Support Remote Jobs Part-Time Hire Me Remotely

Aetna Customer Support Remote Jobs Part-Time Hire Me Remotely...

Salary: $35 To $65/Hour

Job Type: Full Time / Part Time

Job Location: USA

Welcome to Aetna, a leading name in the healthcare industry dedicated to providing innovative and comprehensive health solutions. At Aetna, we believe in creating a healthier world by delivering quality care and fostering a collaborative and inclusive work environment. As a Customer Support Representative in our Remote division, you will be an integral part of our commitment to excellent customer service and support.rnPosition: Customer Support Representative RemoternJob Responsibilities:rnu2022 * Provide Exceptional Customer Service: Respond to customer inquiries, troubleshoot issues, and resolve concerns promptly and courteously.rnu2022 * Remote Assistance: Engage with customers remotely to assist in navigating our products and services, ensuring a seamless experience.rnu2022 * Knowledgeable Guidance: Stay updated on Aetna products, services, and policies to provide accurate information and guidance to customers.rnu2022 * Problem Resolution: Effectively address and resolve customer complaints, escalating issues when necessary to ensure swift resolution.rnu2022 * Documentation: Maintain detailed and accurate records of customer interactions, feedback, and resolutions.rnu2022 Required Skills:rnu2022 * Communication Skills: Exceptional verbal and written communication skills to articulate information clearly and professionally.rnu2022 * Empathy: Ability to understand and empathize with customer needs, demonstrating a genuine commitment to customer satisfaction.rnu2022 * Technical Proficiency: Comfortable using remote communication tools, navigating computer systems, and troubleshooting basic technical issues.rnu2022 * Problem-Solving: Strong analytical and problem-solving skills to address customer concerns effectively.rnu2022 * Adaptability: Ability to adapt to a dynamic work environment and embrace change positively.rnu2022 Qualifications:rnu2022 * Previous experience in customer support or a related field is preferred.rnu2022 * High school diploma or equivalent; college degree is a plus.rnu2022 * Availability to work flexible hours, including evenings and weekends as needed.rnu2022 * Commitment to delivering outstanding customer service and exceeding performance targets.rnu2022 How to Apply:rnrnIf you are passionate about making a difference in people lives and possess the skills outlined above, we invite you to join our team at Aetna. Please submit your resume and a cover letter detailing your relevant experience to us.rnrnJoin us at Aetna, where your dedication to customer support will contribute to building a healthier and happier community.rnrnAetna is an equal opportunity employer and welcomes applicants from all backgrounds to apply

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