Remote Customer Service Representative (Entry Level)

Kelly Services is seeking a highly motivated and customer-focused individual to join our team as a Remote Customer Service Representative. In this entry-level role, you will be responsible for providing exceptional service to our clients by addressing their inquiries, resolving issues, and ensuring a seamless customer experience. Key Responsibilities: ? * Respond to customer inquiries via phone... email, and chat in a timely and professional manner. ? * Resolve customer issues by identifying problems, troubleshooting, and providing appropriate solutions. ? * Maintain accurate and detailed records of customer interactions and transactions. ? * Collaborate with team members and other departments to ensure customer satisfaction. ? * Stay updated on company products, services, and policies to provide accurate information to customers. ? * Meet performance targets and quality standards set by the company. ? Required Skills and Qualifications: ? * Excellent verbal and written communication skills. ? * Strong problem-solving abilities and attention to detail. ? * Proficient in using computer systems and software applications. ? * Ability to multitask and manage time effectively in a fast-paced environment. ? * High school diploma or equivalent required; some college coursework preferred. ? * Previous customer service experience is a plus but not required. ? Experience: ? * Entry level; no prior experience required. ? * Any experience in customer service or related fields is advantageous. ? Working Hours: ? * Flexible working hours with various shifts available. ? * Must be available to work weekends and holidays as needed. ? Knowledge, Skills, and Abilities: ? * Knowledge of customer service principles and practices. ? * Ability to handle stressful situations calmly and effectively. ? * Strong interpersonal skills and the ability to build rapport with customers. ? * Self-motivated with a positive attitude and a willingness to learn. ? Benefits: ? * Competitive salary and performance-based incentives. ? * Comprehensive benefits package including health, dental, and vision insurance. ? * Paid time off and holiday pay. ? * Opportunities for career growth and development. ? * Access to training programs and resources. ? Why Join Kelly Services: ? * Join a reputable company with a long-standing history of excellence in workforce solutions. ? * Work remotely from the comfort of your home. ? * Be part of a supportive and collaborative team environment. ? * Enjoy a flexible work schedule that fits your lifestyle. ? * Access to ongoing training and career advancement opportunities. ? How to Apply:

Interested candidates are encouraged to apply by visiting our website at Kelly Services Careers and submitting an online application. Please include your resume and a cover letter outlining your qualifications and interest in the Remote Customer Service Representative position

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