Remote Job American Airlines (Customer Service)

Job Summary:

Position: Customer Service Representative

Salary: $15-20 per hour

Working Hours: Full-time

Company: American Airlines

Flexible Schedule Opportunity: Yes

Remote Location: Anywhere in the United States

Benefits: Health, Dental, Paid Training, Paid Vacations

Description:

As a Customer Service Representative at American Airlines, you will be responsible for providing excellent customer service to passengers, handling inquiries and resolving issues in a timely and professional manner. You will be the first point of contact for customers, representing the airline and ensuring a positive experience for all travelers.

Requirements:

1. Excellent communication skills

2. Strong problem-solving abilities

3. Ability to work in a fast-paced environment

4. Customer service experience preferred

5. High school diploma or equivalent

6. Proficiency in Microsoft Office

7. Ability to work independently and as part of a team

Responsibilities:

1. Answering customer inquiries via phone, email, and chat

2. Assisting customers with booking flights, changing reservations, and managing travel plans

3. Resolving customer complaints and issues in a professional manner

4. Providing information on airline policies, procedures, and services

5. Collaborating with other departments to ensure customer satisfaction

6. Maintaining accurate records of customer interactions and transactions

7. Adhering to company policies and procedures at all times

Benefits:

? Health and dental insurance

? Paid training and development opportunities

? Paid vacation and sick leave

? Employee discounts on flights and travel packages

? Retirement savings plan

Educational Qualifications:

? High school diploma or equivalent

? Associate?s or Bachelor?s degree preferred

Experience:

? Customer service experience preferred

? Experience in the airline industry a plus

Company Overview:

American Airlines is one of the largest airlines in the world, with a strong commitment to providing exceptional customer service and a safe, comfortable travel experience for passengers. With a focus on innovation and continuous improvement, American Airlines is always looking for talented individuals to join their team and help shape the future of air travel. Join us and be a part of something great!

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