**Remote Email/Chat Support Clerk Assistant (Entry Level) at blithequark**

Remote Full-time
Are you a customer-centric individual with a passion for delivering exceptional support experiences? Do you thrive in a dynamic and inclusive work environment where growth and development are encouraged? Look no further than blithequark, a leading provider of innovative technology solutions dedicated to enhancing customer experiences across various industries. As a Remote Email/Chat Support Clerk Assistant at blithequark, you will play a vital role in assisting customers through email and chat channels, ensuring they receive timely and effective assistance with their inquiries. This entry-level position is ideal for individuals looking to start their career in customer support and is a fantastic opportunity to develop your skills and knowledge in a supportive and collaborative team environment. **About blithequark** blithequark is a forward-thinking organization that prides itself on its commitment to quality and customer satisfaction. Our dynamic team works collaboratively to deliver cutting-edge products and services that meet the evolving needs of our clients. We believe in fostering a supportive and inclusive work environment that encourages growth and development, and we are passionate about creating a workplace culture that values diversity, equity, and inclusion. **Job Overview** As a Remote Email/Chat Support Clerk Assistant at blithequark, you will be responsible for: * Responding promptly to customer inquiries via email and chat, providing accurate information and assistance. * Assisting customers with product-related questions, troubleshooting, and general support. * Maintaining a high level of professionalism and empathy in all customer interactions. * Documenting customer interactions and feedback in our CRM system for tracking and quality assurance. * Collaborating with team members and other departments to resolve customer issues effectively. * Participating in training sessions to enhance product knowledge and improve support skills. * Identifying recurring issues and suggesting improvements to enhance the customer experience. * Maintaining up-to-date knowledge of company products, services, and promotions. **Requirements** To be successful in this role, you will need: * A high school diploma or equivalent; additional education in customer service or related fields is a plus. * Strong written communication skills with an emphasis on clarity and professionalism. * Comfortable using chat platforms and email communication tools. * Basic computer skills, including proficiency in Microsoft Office Suite and CRM software. * Ability to multitask and handle a high volume of inquiries in a fast-paced environment. * Excellent problem-solving skills and a proactive approach to customer service. * Previous experience in customer support is a plus but not required. **Benefits** As a Remote Email/Chat Support Clerk Assistant at blithequark, you can expect: * A competitive salary with opportunities for performance-based bonuses. * A flexible remote work schedule to promote work-life balance. * Comprehensive training and ongoing professional development. * Access to employee wellness programs and resources. * Opportunity to work in a supportive and collaborative team environment. * Paid time off and holiday pay. * Possibility for career advancement within the company. **Work Environment and Culture** At blithequark, we value diversity, equity, and inclusion and strive to create a workplace culture that is supportive, inclusive, and respectful. Our team is passionate about delivering exceptional customer experiences, and we are committed to fostering a work environment that encourages growth, development, and innovation. **How to Apply** If you are passionate about helping others and eager to start your career in customer support, we encourage you to apply. Please submit your resume and a brief cover letter outlining your interest in the position to [email address]. **Equal Opportunity Employer** blithequark is an equal opportunity employer and celebrates diversity. We are committed to creating an inclusive environment for all employees and welcome applications from individuals of all backgrounds. **Available Shifts and Compensation** We have available shifts all days of the week. Compensation depends on your experience. **About blithequark** Learn more about us at By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock, and hiring tools. What We Offer At blithequark, we offer a comprehensive benefits package that includes: * Competitive salary with opportunities for performance-based bonuses * Flexible remote work schedule to promote work-life balance * Comprehensive training and ongoing professional development * Access to employee wellness programs and resources * Opportunity to work in a supportive and collaborative team environment * Paid time off and holiday pay * Possibility for career advancement within the company Our Culture At blithequark, we value diversity, equity, and inclusion and strive to create a workplace culture that is supportive, inclusive, and respectful. Our team is passionate about delivering exceptional customer experiences, and we are committed to fostering a work environment that encourages growth, development, and innovation. How to Apply If you are passionate about helping others and eager to start your career in customer support, we encourage you to apply. Please submit your resume and a brief cover letter outlining your interest in the position to [email address]. Equal Opportunity Employer blithequark is an equal opportunity employer and celebrates diversity. We are committed to creating an inclusive environment for all employees and welcome applications from individuals of all backgrounds. Available Shifts and Compensation We have available shifts all days of the week. Compensation depends on your experience. About blithequark Learn more about us at By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock, and hiring tools. Apply Now Apply Job! Apply for this job
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