[Remote] Bilingual Call Center Representative
Note: The job is a remote job and is open to candidates in USA. Brown & Joseph AR Management, part of ARMStrong Insurance Services, is a leader in debt recovery and financial solutions. They are seeking a Bilingual Call Center Representative to support the audit team by conducting mail, phone, and virtual audits, and interacting with insureds and agents to gather necessary information. Responsibilities Make several calls to insureds and agents daily Enter progress notes following each call Correspond with policyholders, CPAs, bookkeepers, and agents to gather additional information as needed Skills Strong judgment and critical thinking skills Competent use of spreadsheets, word processing, and e-mail Excellent communication skills Strong writing skills Work well in a team environment Ability to multitask Must have high-speed internet Benefits Benefits package with health, dental, vision, life, and disability coverage options 401(k) retirement plan option with company matching Generous paid time off policy - start with 18 days per year Paid holidays - 7 standard holidays Company Overview Brown & Joseph is a national business-to-business debt collection agency based in the Chicago area. It was founded in 1996, and is headquartered in Itasca, Illinois, US, with a workforce of 51-200 employees. Its website is