About the position Responsibilities • Assist guests in a courteous and professional manner. • Maintain a high standard of service and hospitality. • Maximize revenue through effective guest service. Requirements • Ability to take written and verbal direction. • Ability to relate to the public and Drury team members in a warm, friendly, and professional manner. • Attention to detail and ability to handle multiple tasks simultaneously and efficiently. • Thorough knowledge of Drury Hotels' policies and procedures for guest service. • Ability to operate a computer. • Ability to use the Drury Spirit Reservation Process. Nice-to-haves • Knowledge and skill equivalent to four years of high school. • Experience working with the public in a service industry. Benefits • Quarterly bonuses based on hotel results. • Flexible scheduling. • Paid time off. • Hotel discounts and free room nights. • Mentorship and cross-training. • Development plans and management training. • Medical, dental, vision, prescription, life, and disability insurance. • Team Member Assistance Program. • Company-matched 401(k). Apply tot his job