Remote Technical Support Specialist - Entry Level, No Degree Required

Employer Industry: Technical Support Services

Why consider this job opportunity...
• Competitive hourly pay up to $18/hr
• Flexible work-from-home schedule
• Comprehensive training program provided
• Opportunities for growth and advancement within the company
• Supportive team environment
• Access to exclusive gig opportunities

What to Expect (Job Responsibilities):
• Respond to technical inquiries via chat, email, and phone in a timely and professional manner
• Diagnose and troubleshoot software and hardware issues
• Provide step-by-step guidance to users to resolve technical problems
• Assist users with navigating the platform and utilizing its features effectively
• Document and escalate complex technical issues to the appropriate departments when necessary

What is Required (Qualifications):
• No degree required
• No prior experience needed; comprehensive training will be provided
• Strong technical aptitude and problem-solving abilities
• Excellent written and verbal communication skills
• Reliable internet connection and a quiet workspace

How to Stand Out (Preferred Qualifications):
• Positive attitude and a willingness to learn
• Ability to work independently and as part of a team

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