Revenue Support Specialist

Employer Industry: Security Services

Why consider this job opportunity...
• Salary up to $28.80 per hour
• Competitive base pay, quarterly bonus plan, and long-term incentive plan
• Comprehensive benefits package including medical, dental, vision, and 100% company-paid life insurance
• Opportunities for career development assistance and tuition reimbursement
• Positive and collaborative office environment with team celebrations and recognition for employee milestones
• Occasional travel to attend annual conventions and seminars

What to Expect (Job Responsibilities):
• Collaborate with Franchisees and departments to manage client accounts and optimize payment cycles
• Assist Franchise Owners with updating billing schedules and processing invoices
• Manage ticketing system to resolve customer and franchise issues efficiently
• Conduct monthly revenue analysis to ensure accurate reporting and address discrepancies
• Handle high volume of collection activities to maximize cash receipts and reduce outstanding balances

What is Required (Qualifications):
• High school diploma or equivalent required
• Minimum of one year experience in a fast-paced office environment
• Basic knowledge of accounting principles
• Ability to pass a background check including Motor Vehicle Report
• Strong communication and customer service skills

How to Stand Out (Preferred Qualifications):
• Experience with billing and accounts receivable
• Proficiency in Microsoft Office (Word, Excel, and Outlook)
• Familiarity with accounting software such as Sage Intacct
• Passion for teamwork and collaboration within the workplace
• Ability to thrive in a fast-paced, dynamic environment

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