Customer Service Representative – Immediate Openings – Amarillo

Job Summary

Job Type: Full-Time

Salary: $15 – $18 per hour

Working Hours: 9am – 5pm

Company: Sitel Group

Location: Amarillo, TX

Benefits: Health, Dental, Paid Training, Paid Vacations, Retirement Plan, Flexible Schedule

Job Description

We are currently seeking motivated and customer-focused individuals to join our team at Sitel Group as Customer Service Representatives. This is a fantastic opportunity to grow your career with a leading name in customer service and support. We offer immediate openings for full-time positions with competitive pay and an excellent benefits package.

Responsibilities

• Handle inbound and outbound customer calls in a courteous and timely manner


• Resolve customer complaints and issues efficiently


• Provide information about products and services


• Maintain accurate customer records


• Assist in troubleshooting problems and providing solutions


• Collaborate with team members to ensure high-quality customer service

Requirements

• High school diploma or equivalent


• Excellent verbal and written communication skills


• Strong problem-solving abilities


• Ability to multitask and manage time effectively


• Basic computer skills


• Previous customer service experience is preferred but not required

Benefits

• Health and Dental Insurance


• Paid Training Programs


• Paid Vacations and Holidays


• Retirement Plan with Company Match


• Flexible Work Schedule

Company Overview

Sitel Group is a global leader in customer experience management, employing over 75,000 people across the world. We are dedicated to creating exceptional customer experiences for some of the world’s best-known brands. At Sitel Group, we value our employees and provide them with ample opportunities for career growth and development.

If you are passionate about customer service and looking for a rewarding career, we encourage you to apply for this exciting opportunity!

Apply!