ASG Support Technician - US Remote (Overnight Shift)

Employer Industry: Technology SolutionsWhy Consider this Job Opportunity...
• Opportunity for career advancement and growth within the organization
• Competitive salary up to $70,000
• Comprehensive benefits package including medical, dental, and vision coverage
• Remote work flexibility across the U.S.
• Incentive Bonus Plans
• Generous Paid Time Off Packages
What to Expect (Job Responsibilities):
• Troubleshoot, install, and support customers on software and hardware equipment
• Provide courteous and knowledgeable troubleshooting support via phone, email, and in person
• Ensure timely and accurate setup of all systems
• Test systems to ensure functionality
• Maintain detailed documentation in the ticketing system
What is Required (Qualifications):
• 2+ years of Networking and/or Customer Service Experience
• Legal authorization to work in the U.S. indefinitely
• Associates Degree in a relevant field and 1+ years of experience OR 3+ years of equivalent work experience
• 2+ years of Networking Experience
• 2+ years of customer service experience

How to Stand Out (Preferred Qualifications):
• 0-2 years of experience as a Support Technician in a technology-related field

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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer

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