Remote Customer Support Assistant

Job Description:

Nike is seeking a Remote Customer Support Assistant to join our team in Los Angeles, California. This part-time position at the Associate Level requires a minimum of 3 years of experience in customer support. The ideal candidate will be energetic, resilient, and possess excellent time management and planning skills...

Responsibilities:
• Provide exceptional customer support via phone, email, and chat
• Assist customers with product inquiries, order tracking, and issue resolution
• Maintain a high level of professionalism and empathy in all interactions
• Collaborate with other team members to ensure a seamless customer experience
• Stay up-to-date on product knowledge and company policies
• Meet or exceed performance metrics and goals set by management

Requirements:
• 3+ years of experience in customer support
• Excellent communication skills, both written and verbal
• Strong problem-solving abilities and attention to detail
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office and CRM software
• Energetic and resilient personality traits
• Strong time management and planning skills

Benefits:
• Free accommodation for remote work
• Parental leave for eligible employees
• Profit sharing opportunities
• Opportunities for career growth and development

Working Environment:
At Nike, we prioritize understanding and empathy in all interactions. We believe in creating a supportive and inclusive work environment where all employees can thrive and succeed.

Deadline to Apply:
Interested candidates should submit their applications by September 20, 2024.

Equal Opportunity Statement:
Nike is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Original job Remote Customer Support Assistant posted on GrabJobs ?. To flag any issues with this job please use the Report Job button on GrabJobs

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