Senior Database Administrator (East Coast Hours) (Remote/Flexible)

Employer Industry: Medical Technology

Why Consider This Job Opportunity...
? Salary up to $104,200.00
? Opportunity for career advancement and growth within the organization
? Flexible working arrangements, including 100% remote work options
? Engaging work environment focused on innovation and customer satisfaction
? Chance to make a positive impact in the lives of patients through technology

What To Expect (Job Responsibilities)
? Serve as the senior IT onsite leader and point of escalation for day-to-day operations
? Monitor incidents and requests, prioritizing solutions to maintain high-quality IT operations
? Provide IT support for equipment, including endpoints, printers, networks, and infrastructure
? Maintain documentation of all IT processes and ensure compliance with HIPAA/SOX
? Foster strong relationships with end-users and business partners to align priorities

What Is Required (Qualifications)
? Bachelor?s degree or higher, or relevant military service experience
? Minimum of 8 years of experience in IT Desktop Support/Help Desk role
? Excellent skills in Windows and server support
? Strong experience with modern endpoint management solutions such as VMWare/Workspace One or Microsoft Intune
? Experience in coaching and supervising teams and managing workloads

How To Stand Out (Preferred Qualifications)
? ITIL v3/v4 Certification
? ServiceNow Certification
? Relevant IT certifications (CompTIA A, MCSE/MCSA/AZURE Cloud, etc.)
? Proven ability to communicate technical information effectively to non-technical users
? Experience in continually improving IT service management platforms

#MedicalTechnology #ITSupport #RemoteWork #CareerGrowth #InnovationInHealthcare

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