Customer Care Agent - Part-Time Flex Schedule

Remote, USA Full-time Posted 2025-05-15

Description:
? Provide exceptional support to prospective and current students
? Address student inquiries, troubleshoot issues, and guide students through program enrollment and completion
? Act as the first point of contact for students
? Monitor student progress and engagement
? Assist students with platform navigation and technical troubleshooting
? Maintain accurate records of student interactions and progress
? Assist in the planning and execution of virtual student events and engagement initiatives
? Identify and escalate complex student concerns as needed

Requirements: ? 3-7+ years of experience in customer service, student support, or sales, preferably in an education or wellness-related field ? Strong communication skills with the ability to build rapport and provide outstanding customer care ? Experience working with CRM systems (Salesforce preferred) and customer support tools (Zendesk, live chat, email support) ? Ability to multitask, prioritize responsibilities, and remain adaptable in a fast-paced environment ? A passion for health, wellness, and education is a plus ? Bilingual in Spanish is a plus

Benefits:
? Sick days, accrued based on hours worked
? 401K plan with employer contribution of up to 4%
? Free access to our educational offerings
? Weekly virtual wellness sessions, which have included virtual yoga and meditation classes
? A variety of seasonal health and wellness perks

Apply for the Job

Customer Care Agent - Part-Time Flex Schedule

Similar Remote Jobs

Customer Care Agent - Part-Time Flex Schedule

Seeking a Bookkeeper - Contract to Hire

Remote Part Time Data Entry Clerk, Typing

Southwest Airlines Customer Service Remote Jobs $18/Hr

Bilingual Spanish/English Customer Service Representative Remote, Overnight

Customer Service Representative (Long Island City, NY)

Remote Chat Sales Agent (Part Time Job)

Live chat specialist/Virtual Assistant/Remote Technical Support Agent-Remote

Fully Remote Arizona Speech Language Therapist Needed

Customer Service Representative - Work From Home

Senior Content Strategist Writer (Remote)

?? English-speaking customer service with AI skills ??

Pharmacy Care Technician - Remote in EST or CST

Senior SEO Engineer - Remote

Account Executive (Independent Contractor, 100% Remote)

(Part Time Remote Jobs) Amazon Online Chat Jobs No Experience ? Part-Time Remote Jobs

Walmart Customer Support Jobs (Remote, Work From Home)

Clerical Data Entry Services

Digital Sales Advisor - Eastern Idaho

Billing Representative - National Remote