Amazon online jobs
The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.Summary Of Responsibilities
Effectively communicate in a clear and professional manner at all times
Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
Effectively manage sensitive cases by reporting up the escalation matrix
Demonstrate excellent time-management skills
Maintains or exceeds targeted performance metrics
Actively seek solutions through logical reasoning and identify trends to suggest process improvements
Basic QualificationsQualitative Requirements? Graduation in any specialization from a recognized university.? Excellent communication skills (written and verbal) in English language.? Ability to communicate correctly and clearly with all customers? Good comprehension skills ? ability to clearly understand and state the issues customers present? Ability to concentrate ? follow customers issues without distraction to resolution? Work successfully in a team environment as well as independently? Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer? Excellent typing skills? Demonstrates an ability to successfully navigate websites? Demonstrates a proficient knowledge of email applications
Similar Remote Jobs
Amazon online jobs
Posted on: 23-01-2025 00:00
Target careers remote
Posted on: 23-01-2025 00:00
Amazon careers remote jobs
Posted on: 23-01-2025 00:00
Amazon chat Support jobs Work from home | Live Chat Jobs
Posted on: 23-01-2025 00:00
Amazon warehouse jobs
Posted on: 23-01-2025 00:00
Target hiring
Posted on: 23-01-2025 00:00
State farm careers
Posted on: 23-01-2025 00:00
Amazon flex warehouse jobs
Posted on: 23-01-2025 00:00
Target warehouse jobs
Posted on: 23-01-2025 00:00
Delta airlines careers remote
Posted on: 23-01-2025 00:00
Work at Home Video Game Tester - No Experience Required
Posted on: 08-10-2024 00:00
Analyst, Brand Advocate
Posted on: 21-11-2024 08:14
Online Data Entry Jobs for Students (Work from Home)
Posted on: 05-09-2024 00:00
Virtual Assistant 20 Hours per Week (IC-DM)
Posted on: 23-02-2025 00:00
$17/Hr. Remote Healthcare Call Center Representative (Irving, TX)
Posted on: 22-10-2024 05:26
Master Control Operator (Network Origination Oper I)
Posted on: 27-02-2025 00:00
Part-Time English Instructor -- Remote | WFH
Posted on: 16-07-2024 19:03
Team Member - Mornings (Oceanfront)
Posted on: 27-02-2025 00:00
Doctor (Telehealth Consultant - Flexible, Remote)
Posted on: 23-09-2024 00:00
Retail Payment Clerk
Posted on: 03-10-2024 00:00