Amazon online jobs
The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.Summary Of Responsibilities
? Effectively communicate in a clear and professional manner at all times
? Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
? Effectively manage sensitive cases by reporting up the escalation matrix
? Demonstrate excellent time-management skills
? Maintains or exceeds targeted performance metrics
? Actively seek solutions through logical reasoning and identify trends to suggest process improvements
Basic QualificationsQualitative Requirements? Graduation in any specialization from a recognized university.? Excellent communication skills (written and verbal) in English language.? Ability to communicate correctly and clearly with all customers? Good comprehension skills ? ability to clearly understand and state the issues customers present? Ability to concentrate ? follow customers issues without distraction to resolution? Work successfully in a team environment as well as independently? Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer? Excellent typing skills? Demonstrates an ability to successfully navigate websites? Demonstrates a proficient knowledge of email applications
Similar Remote Jobs
Amazon online jobs
Posted on: 24-01-2025 04:49
Online Tutor/Teacher | $25-70hr | Flexible Hours
Posted on: 24-01-2025 04:49
Legal Remote Transcription Position
Posted on: 24-01-2025 04:49
Part Time Data Entry Clerk - Remote
Posted on: 24-01-2025 04:49
Customer Service Representative - Remote, Bilingual Spanish and English
Posted on: 24-01-2025 04:49
iSeries COBOL Engineer, Remote in USA
Posted on: 24-01-2025 04:49
Divisional Sales Support - Jacksonville, NC
Posted on: 24-01-2025 04:49
Apple Home Advisor (Remote Work Opportunity) ? USA
Posted on: 24-01-2025 04:49
Stay-at-home Parent - Virtual Assistant
Posted on: 24-01-2025 04:49
AirBNB Data Entry Jobs (Work At Home)
Posted on: 24-01-2025 04:49
Forklift and Inventory Operator
Posted on: 03-10-2024 00:00
Apple Customer Service (Remote) $25/Hour
Posted on: 29-08-2024 00:00
Online Order Filling Team Associate
Posted on: 22-11-2024 05:34
Verizon Customer Service Representative
Posted on: 22-10-2024 05:27
TikTok Social Media & Digital Marketing Internship
Posted on: 16-07-2024 19:03
Technical Support Specialist ? Apple Inc In Philippines
Posted on: 27-02-2025 00:00
Google Workspace Domain Migration & Email Deliverability
Posted on: 16-07-2024 18:41
State Certified Educators- Work From Home!
Posted on: 02-08-2024 17:48
LMHP, LPC, LCSW,LMPH-R, or LMHP-RP
Posted on: 31-07-2024 19:11
Work from Anywhere Social Media Representative
Posted on: 31-01-2025 10:03