Chat Support Representative - Remote Work

Job Description:

We are looking for a motivated and confident Chat Support Representative to join our team at Motorola Solutions, a leading provider of mission-critical communication solutions. This is a remote part-time position based in Dallas, Texas, US with the potential for growth and advancement within the company. As an Entry Level Chat Support Representative, you will be responsible for... providing exceptional customer service through chat support to our clients.

Responsibilities:
• Respond to customer inquiries and provide technical support through chat
• Troubleshoot and resolve customer issues in a timely and efficient manner
• Maintain accurate and detailed records of customer interactions
• Collaborate with other team members to ensure customer satisfaction
• Provide feedback to improve processes and customer experience

Requirements:
• 1 year of experience in customer service or technical support
• Excellent communication skills
• Strong problem-solving abilities
• Leadership qualities and strategic planning skills
• Ability to work independently and as part of a team
• Proficiency in using chat support tools and software
• High school diploma or equivalent

Personality traits: motivated, confident
Soft skills: leadership, strategic planning

Benefits:
• Paid sick leave
• Travel opportunities
• Profit sharing

Working Environment:
Join a team that leads the industry through cutting-edge ideas and solutions. Be part of a dynamic and innovative company that values teamwork and collaboration.

Equal Opportunity Statement:
Motorola Solutions is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. Apply today and be part of our team!

Deadline to apply: July 30, 2024

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

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