Virtual Customer Service Associate
Description:
? Fully remote position
? Help people by taking calls and understanding customers? needs
? Create positive experiences for members as part of the Customer Experience team
Requirements: ? 1+ yr Call Center experience ? Answer incoming phone calls throughout scheduled shift ? Assisting customers with healthcare claims and enrollment ? A warm and friendly approach developing a good rapport with a caller ? Must be able to de-escalate and manage difficult calls ? Must strive to be professional, level-headed, to provide consistent, high-quality customer support ? Calls require excellent listening skills, research and attention to detail ? Up to 12 applications on one call ? Strong navigation skills, quickly transition from one task to another ? Proficient with dual monitors ? Excellent communication skills ? Minimum 25 WPM typing ? Keyboard shortcut knowledge ? High school diploma, GED ? Must reside in the US ? Successfully complete the mandatory paid 4-week training with 100% attendance
Benefits:
? Flexible scheduling
? Work-from-home opportunities
? Paid training
? Paid orientation and mandatory events
? Direct deposit payments
Similar Remote Jobs
Virtual Customer Service Associate
Posted on: 02-01-2025 03:58
Remote Customer Chat Representative
Posted on: 02-01-2025 03:58
Python Developer (W2 Only)
Posted on: 02-01-2025 03:58
BDR/SDR Remote Sales Representative
Posted on: 02-01-2025 03:58
Remote Call Center Agent
Posted on: 02-01-2025 03:58
WFH-Live Chat Support Agent
Posted on: 02-01-2025 03:58
Data Entry Clerk, MSO
Posted on: 02-01-2025 03:58
Accountant Bookkeeping Remote Job
Posted on: 02-01-2025 03:58
German Content Moderator (Remote)
Posted on: 02-01-2025 03:58
Remote Customer Service Representative
Posted on: 02-01-2025 03:58
(Online Data Entry Remote Jobs) Delta Airlines $35 An Hour Airlines
Posted on: 27-02-2025 00:00
Remote Call Center Specialist
Posted on: 16-07-2024 18:58
Remote Benefits Consultant ? Entry Level Job
Posted on: 04-02-2025 19:19
Bulk Driver- CDL A - Northpoint - Days
Posted on: 28-11-2024 04:55
Earn 19 plus per Hour - (Remote) Customer Service Representative
Posted on: 27-02-2025 00:00
Virtual Data Entry Specialist
Posted on: 11-11-2024 03:51
Digital Product Designer (100% remote | 6+ mos. | Possible full-time)
Posted on: 02-01-2025 03:59
Walmart Night Shift Jobs (Remote, Entry Level, Full Time) $75000/Year
Posted on: 16-07-2024 18:36
Part-time Remote English Teacher
Posted on: 17-02-2025 05:59
Lead Data Analyst Engineer
Posted on: 27-02-2025 00:00