[Hiring] Customer Service Position REMOTE

Position: Customer Service Position

Date posted : 2024-10-15

Industry : other

Employment type : Full Time

Experience : 3 to 5 year

Qualification : Bachelor? Degree holder

Location : Union City, CA, United States, REMOTE

Company : Apex Talent Solutions

Description :

APPLY HERE BY SENDING YOUR RESUME

Hiring Customer Service Position (Remote)

Union City, CA

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer? problem.
?ust be willing to listen, learn, and resolve any customer inquiry.
?ustomer Service Job Duties and Responsibilities Excellent customer care and focus;
?bility to assess customers?eeds and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
?bility to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes
?ble to up-sell if needed Able to schedule call back and appoints to resolve customer needs

Customer Service Job Requirements and Qualifications
?revious experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms
?asic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns.
?ustomer-focused for positive customer experience and resolution Benefits Health Insurance (dental and vision included)
?xcellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home)

The post [Hiring] Customer Service Position REMOTE appeared first on Gulf Career Hunt .

Apply!