FT Call Center Support Rep (Work From Home)

Employer Industry: Call Center Services

Why Consider This Job Opportunity...
? Competitive pay with a $500 retention bonus
? Comprehensive benefits including medical, dental, and vision coverage
? 401K plan and paid time off (PTO)
? Equipment provided for your work-from-home setup
? Paid training to ensure your success in the role
? Opportunity to work fully remote from anywhere in the U.S.

What To Expect (Job Responsibilities)
? Handle a high volume of inbound phone calls and assist with outbound call campaigns
? Provide answers to general questions and transfer calls to appropriate departments
? Maintain a friendly and courteous communication style with all callers
? Record details of all interactions in the company database
? Follow up with customers as necessary to ensure satisfaction

What Is Required (Qualifications)
? Must be available and punctual for scheduled work shifts
? Exceptional phone and listening skills
? Strong written and verbal communication abilities
? Ability to work independently in a remote environment
? Experience with data entry and customer service preferred

How To Stand Out (Preferred Qualifications)
? Previous experience in a call center or customer service role
? Familiarity with CRM software and database management

#CallCenterJobs #RemoteWork #CustomerService #CompetitivePay #CareerOpportunity

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