German Customer Advisors (Athens & remote) - Full-time

Are you fluent in German? Do you want to work remotely or in a hybrid working model? Do you want to gain experience in Customer Service? ManpowerGroup Greece, on behalf of its client, is looking for German Speakers . Our client is a global BPO leader in customer support providing customized strategies for innovative brands. Location: Athens or anywhere in Greece Working Model: hybrid or remotely ️You will be reporting to Customer Service Supervisor What you will do: As a German Customer Advisor, you will be responsible for providing exceptional customer service and resolving inquiries from customers through various channels such as phone, email, and chat. More specifically: • Always maintain high customer service to clients. • Maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database. • Be able to offer recommendations to common problems or FAQs (frequently asked questions) . Requirements • Fluency in German language (C1-C2 level). • Previous experience in customer service will be considered as an asset. • Tech savvy. • Proficient English Skills (Oral &Written). • Enthusiastic, patient, empathetic, multi-tasking and passionately communicative. Benefits • Competitive Salary. • Indefinite Contract with the company. • Career Development Opportunities. • Participation in Private Medical Insurance Program. • Rewarding Bonus based on employee performance. • Laptop and headsets provided by the company. • Flexible working hours. Recruitment Process: • If you are interested in this role, feel free to apply directly. Our consultants will contact the candidates who meet the profile’s requirements to arrange an interview. • As for the next steps, there will be 2 more interviews with the client either in person or online. Are you fluent in German? Do you want to work remotely or in a hybrid working model? Do you want to gain experience in Customer Service? ManpowerGroup Greece, on behalf of its client, is looking for German Speakers . Our client is a global BPO leader in customer support providing customized strategies for innovative brands. Location: Athens or anywhere in Greece Working Model: hybrid or remotely ️You will be reporting to Customer Service Supervisor What you will do: As a German Customer Advisor, you will be responsible for providing exceptional customer service and resolving inquiries from customers through various channels such as phone, email, and chat. More specifically: • Always maintain high customer service to clients. • Maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database. • Be able to offer recommendations to common problems or FAQs (frequently asked questions) . Requirements • Fluency in German language (C1-C2 level). • Previous experience in customer service will be considered as an asset. • Tech savvy. • Proficient English Skills (Oral &Written). • Enthusiastic, patient, empathetic, multi-tasking and passionately communicative. Benefits • Competitive Salary. • Indefinite Contract with the company. • Career Development Opportunities. • Participation in Private Medical Insurance Program. • Rewarding Bonus based on employee performance. • Laptop and headsets provided by the company. • Flexible working hours. Recruitment Process: • If you are interested in this role, feel free to apply directly. Our consultants will contact the candidates who meet the profile’s requirements to arrange an interview. • As for the next steps, there will be 2 more interviews with the client either in person or online.